Fireflies.ai is an AI meeting assistant and conversation intelligence platform that records, transcribes, and analyzes meetings across all major video conferencing platforms. Beyond basic transcription, Fireflies uses AI to generate smart summaries, track topics and sentiment, identify questions and action items, and provide searchable intelligence across your entire meeting history.
Key features include automatic meeting recording and transcription with 95%+ accuracy, AI-generated summaries with key topics and action items, topic tracker for monitoring specific themes across meetings, sentiment analysis, conversation intelligence metrics like talk-to-listen ratio, AskFred AI chatbot for querying meeting content, Soundbites for creating shareable clips, CRM auto-logging to Salesforce and HubSpot, and integrations with 40+ business apps including Slack, Asana, and Notion.
Fireflies offers a free plan with unlimited transcription and 800 minutes of storage. The Pro plan costs $18/user/month for unlimited storage, AI summaries, and conversation intelligence. The Business plan at $29/user/month adds topic tracker, sentiment analysis, and custom vocabulary. Enterprise includes SSO, HIPAA compliance, and dedicated support. Fireflies is particularly strong for sales teams and managers who need conversation analytics alongside transcription.
